Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, upload files, or contact us for support. This may include your name, email address, payment information, and the bank statement files you upload for processing.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and requests; communicate about products, services, offers, and events.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information in certain limited circumstances: with your consent; to comply with laws or respond to lawful requests; to protect our rights, property, and safety and that of our users and the public.
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. All uploaded files are processed securely and deleted immediately after conversion.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide you services. Bank statement files are processed immediately and permanently deleted from our servers after conversion.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings.
7. Third-Party Services
Our service integrates with third-party services including payment processors (Stripe) and authentication providers (Clerk). These services have their own privacy policies governing the collection and use of your information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy.
9. Your Rights
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us directly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact page.